Management will respond to this question
(From the Editorial Department. (This is about management, so please contact the hasunoha secretariat if you have any questions.)
Nice to meet you.
I just found this site for the first time, and I saw many people's consultations and concerns, and the monk's thankful words in response to it.
However, some people say, “I see,” to monks who answered in bad terms and to consultants who wanted answers. Understood. There was a monk who wasn't presented with an answer, like “(end)”.
Why are you giving me that kind of answer?” Since it's called a “problem site where monks answer them,” I think we should sincerely listen to the concerns of consultants and answer them on an equal footing. (I'm not talking about a consultant who just wanted to talk to someone or just wanted to complain somewhere, it's a story about a consultant who arrived here hoping for answers)
Of course, there are a number of monks who have given really bad/very convincing answers, and I want them to say thank you by name.
However, on the other hand, there were also people who answered in vague terms even though the consultant was asking “what should I do,” or rather answered in a way that further negatively accelerated the counselor's feelings. This makes me wonder what it would be like for the person receiving the consultation. (It's natural to say reprimand when the counselor is trying to get away from that crime even though they have committed a crime, and harsh words about the counselor's mistakes.)
As an assumption, I understand that the consultant on this site is in a position to “consult” with the monk. However, it was really painful and I couldn't talk to anyone, and even though I consulted here looking for salvation, it hurt my heart to think that there are people who, far from not being able to get an answer, have returned words that can be taken as taunts, and I asked questions in this form. (Of course, it's all my imagination about how the consultant who actually received that response felt, but if I were this consultant, there were a lot of responses where I thought I would be hurt/unable to honestly accept such an answer.)
It's actually a name, but what I was particularly curious about was those who used a lot of punctuation and gave muddy answers, and those who wrote “I'm sorry if I'm upset with the answers” on their profiles. Isn't it the respondent's role to put the contents of the punctuation into words? Also, if you are aware that your answers are upsetting the consultant, I thought you should be a little more careful about how you say it.