How to deal with people who complain that they aren't feeling well
We provide consultation support for people with disabilities.
There are words that I am in trouble because they are said while listening to a story.
In the case of a complaint such as “I want to die” from a person with a mental disorder, it is taken as the opposite of the phrase “I want you to help because it's painful enough to die,” so if you accept, empathize, and listen attentively, it will resolve naturally.
Sometimes I keep listening for about half a day, but it's a problem that time can solve
So I think the level of difficulty is low.
The problem is when there is a consultation where there is no solution to a physical disability or illness.
Even if they talk about “my disability is getting worse and worse” or “my physical condition is getting worse day by day,” they say, “It's painful, isn't it?” or “Why don't you go outside to change your mind?” I can only make plain voices like that.
Sometimes, “Did I do something wrong?” There are also people who talk about causal things like that.
We know that the disease or disability will gradually progress and become a difficult situation, but it is not a problem that can be solved by taking medication or treatment.
However, it doesn't mean that it has a big impact on lifespan, so it's a cruel state where we know that painful and difficult times will be prolonged.
If this is a terminal person, “What do you want to do now?” It's probably going to be called out like that, but it's not like they're about to run out of life either.
If there is a consultation from someone who is clear that there are fewer and fewer things they can do or that their physical condition is getting worse, what kind of call should I call out to them?
Also, there are people who take this kind of condition as if it were a causal relationship, but what kind of care do monks take?
Is connecting to someone doing Vihara activities an appropriate response?
